Being able to reproduce a problem with a concrete video-/audio-/image-file helps us a lot in understanding and fixing a certain problem.
Send us the smallest file you have that exposes a certain problem and send it to us via a cloud or transfer service such as Dropbox, Google Drive, Amazon, Mega, WeTransfer to the email address support@lesspain.software.
Also let us know, if there are any restrictions regarding the use of the file, i.e. if we are allowed to use the file for internal testing in the future.