FAQ

Default solution folder, feel free to edit or delete it.

Which platforms does Kyno run on?
Supported platforms are: Mac: macOS/OS X 10.9.5 or later Windows: Windows 7 Service Pack 1 64-bit or later
Wed, 2 May, 2018 at 12:12 PM
Can I use Kyno's single-user license on more than one computer?
Yes. You can install Kyno on multiple computers for use by one person using a single-user license. You can even install it on both Mac & Windows machin...
Wed, 16 May, 2018 at 12:28 PM
Where does Kyno store its data?
The most valuable data - everything you add, like ratings, tags, text metadata (title, description, scene, shot etc.), markers, subclips - is stored in XML ...
Mon, 28 May, 2018 at 12:12 PM
Does Kyno write the metadata I add into the files?
No, currently we do not change the files at all, when editing metadata for several reasons, among others: it is not supported for a number of ...
Fri, 27 May, 2016 at 9:22 AM
What languages does Kyno support?
Currently we have internationalizations for English, German, Spanish and French. The language of the user interface will be set to your operating system...
Wed, 24 Jan, 2018 at 11:05 AM
I have a video/audio file that the tool does not play, display metadata for or simply does weird things with. What do I do?
Please file a ticket describing what exactly does not work with the file and make a sample available, if possible. If it’s officially unsupported, you can a...
Sun, 17 Apr, 2016 at 4:05 AM
I need to move my installation to another computer. What do I need to do?
Restoring from a Time Machine backup should always work. If you have to move the application manually, be sure to copy the directory <user home>/Libra...
Sun, 17 Apr, 2016 at 4:07 AM
How do I send you a sample file for a bug report?
Being able to reproduce a problem with a concrete video-/audio-/image-file helps us a lot in understanding and fixing a certain problem. Send us the...
Mon, 6 Nov, 2017 at 11:39 AM
Is Kyno a Media Asset Management System?
Well, sort of. Many of the features like tagging, descriptive metadata support and filtering give it a MAM kind of feel but its scope is currently rather a ...
Sun, 17 Apr, 2016 at 4:09 AM
Are you planning on making it a full-fleged MAM?
Let's say, that at the moment we do not exclude that possibility but there is no roadmap for it.
Sun, 17 Apr, 2016 at 4:10 AM