Kyno doesn't launch and I don't know what else to do : Kyno Support

Kyno doesn't launch and I don't know what else to do Print

Modified on: Wed, 24 Jan, 2018 at 11:53 AM

If Kyno doesn't start at all or displays a nasty looking error dialog at startup, you should contact [email protected] for help.

When contacting us, please include a copy of your log files in your email so we can analyze the problem straight away.

You can find your log files in the following locations:

macOS: <user-home>/Library/Logs/Kyno (press Cmd-Shift-G and paste ~/Library/Logs/Kyno to go there)

Windows: <user-home>\AppData\Roaming\Kyno\Logs

Zip all files or the whole folder and attach it to your support email and we'll get back to you.

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