Kyno doesn't launch and I don't know what else to do : Kyno Support

Kyno doesn't launch and I don't know what else to do Print

Modified on: Wed, 24 Jan, 2018 at 11:53 AM

If Kyno doesn't start at all or displays a nasty looking error dialog at startup, you should contact support@lesspain.software for help.

When contacting us, please include a copy of your log files in your email so we can analyze the problem straight away.

You can find your log files in the following locations:

macOS: <user-home>/Library/Logs/Kyno (press Cmd-Shift-G and paste ~/Library/Logs/Kyno to go there)

Windows: <user-home>\AppData\Roaming\Kyno\Logs

Zip all files or the whole folder and attach it to your support email and we'll get back to you.

Did you find it helpful? Yes No

How can we help you today?