If Kyno doesn't start at all or displays a nasty looking error dialog at startup, you should contact support@lesspain.software for help.

When contacting us, please include a copy of your log files in your email so we can analyze the problem straight away.

You can find your log files in the following locations:

macOS: <user-home>/Library/Logs/Kyno (press Cmd-Shift-G and paste ~/Library/Logs/Kyno to go there)

Windows: <user-home>\AppData\Roaming\Kyno\Logs

Zip all files or the whole folder and attach it to your support email and we'll get back to you.