Bug: Renaming Files : Kyno Support

Kyno is now owned by Signiant, Inc. Signiant’s EULA for Kyno will apply to new licenses as well as to Kyno support services and updates that we may provide. In addition, Signiant’s global privacy policy will apply in each case where Signiant’s EULA for Kyno applies, as well as to any communications with us about Kyno. Read the full announcement.

How can we help you today?

Start a new topic

Solved

Bug: Renaming Files

Chris VanKat

started a topic almost 3 years ago

While working on a large project, I ran into a problem with the renaming function. When I try to rename files over four characters (ie 10,000), Kyno is mixing up the order of the numbers.

For example, when I type 12345, the cursor jumps back while I am typing. So, instead of 12345, I get 12354. It happens every time I try to type a number larger than four characters. The video uses 'Number of Digits: 4' but it happens with even if I change the 'Number of Digits' to 5 or greater. Please see video for an example.

*I created a support ticket for this several weeks ago, but haven't ever heard anything back. Hoping to have more luck in the forums*

https://vimeo.com/maloneandcompany/review/351403867/025ddd7646

Kyno.png

(117 KB)

1 Comment

Thomas Meyer

said almost 3 years ago

Chris, thank you so much for the detailed error report. That is indeed a bug that we'll look into very soon.

My apologies for not responding to the ticket, not sure what happened there.