Reinstalled OS on my laptop and tried to reinstall kyno but the error message says
Hi, could you send us the email address you used to register your license to firstname.lastname@example.org? We couldn't find any licenses under the email you used for this forum post. As it's personal information please put it i an email and I'll close this forum thread. Thanks!
I also have that issue... and I put in a ticket days ago.. I like Kyno, but I can't continue to do my work if I can't license the product again.
There should be an automatic way to deactivate the licenses online on a webpage somewhere. This way we don't have to wait so long.
Sorry for the delay, we've replied to your original support request.
We plan on implement a self-service page on our website.
I post one ticket for the same problem but any solution from Kyno
Is there a self-service page yet?
I'm having similar issues where I bought a 5-seat license and when I tried to activate the 5th, I got an error indicating there were no seats left even though I'd only previously activated 4 of them.
Any (timely) help would be much appreciated.
Hi Tommy, I'm afraid there isn't a self-service page yet. Just send us an email to support@ and we'll take it from there. I can only see 4 activated seats on your license so you should be able to activate one more.