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Red R3D Footage Playback Problem

I recently built a brand new edit system and on the new build, Kyno will not play .R3D files.  It works fine with .braw and XAVC clips, but Red will not play.  The thumbnails pop up in a drill down no problem, but the video player is completely black with no audio or video response when playing.  

On a previous system, I had this exact same problem, but switching to a NVidia Studio driver seemed to do the trick.  This time, no such luck.  I tried rolling back my card driver to see if I could find a stable build, but no luck.  

AMD Ryzen 7 5800X 8-Core Processor 3.80 GHz

64.0 GB

GeForce RTX 3080 v460.89

1 person has this problem

John, Thank you for your report. I've responded from our ticket system.

I'm having this same issue, RTX 3060

I am having the same issue. Just saying 'Playback not supported'

I am having the same issue - just says playback not supported

same problem, can somebody help

same problem 

same problem

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